Carme Ortiz i Martínez is a professional with a positive, creative attitude and great empathy towards people. With extensive experience leading the reception and customer service of Grup Carles, her main objective is to provide agile and efficient solutions, while offering personalized, friendly, and sensitive treatment that generates trust in clients.
As she highlights:
“Personalized attention is an essential ingredient that influences the decision of clients and establishes a relationship of trust and loyalty with the company.”
Her dedication to providing exceptional service and a positive experience reflects her commitment to customer satisfaction and the growth of the company.